GoCo

Intuitive and Easy to Use: Users have consistently praised GoCo for its intuitive and easy-to-use interface. Many reviewers mentioned that the implementation of the system was straightforward, allowing restaurant managers to quickly understand and utilize it effectively. Additionally, employees were able to navigate the system with ease, making administrative processes more efficient.

Excellent Customer Support: The customer support provided by GoCo has received high praise from users. Some reviewers specifically mentioned a customer support person named Smith as being extremely helpful. The quick response and attentiveness of the GoCo team, including account managers, was appreciated by users during both the exploration phase and ongoing use of the platform.

Streamlined HR Operations: Users found that GoCo greatly facilitated various HR operations. Many reviewers highlighted how it made onboarding new employees seamless and centralized HR information in one place. This made it easier for HR departments to keep payroll information up to date and track employee time off. Additionally, users commended GoCo for its ability to streamline multiple HR processes such as hiring, onboarding, payroll, and benefits into one platform.

Improving Visibility of Completed Tasks: Some users have suggested improving the visibility of completed tasks by displaying them in a list format. This would involve placing new tasks at the top and moving completed items below, which would make it easier for users to track their progress.

Correcting Expiration Dates on Documents: Many users wish for the ability to correct expiration dates on documents without having to go through the hassle of downloading and re-uploading them. This feature would save time and effort when making simple edits.

Emails About Completed Selections: Some users mention receiving emails about completed selections that they hadn't made themselves. This can be confusing and may lead to unnecessary notifications cluttering their inbox. Implementing a system that only sends email alerts for actions taken by the user could help improve this issue.

Based on user reviews, GoCo receives the following recommendations:

1. Integrate with proprietary software and vendors upfront: Users highly recommend integrating GoCo with their existing software and vendor systems right from the start. This allows for a seamless flow of data and streamlines various HR processes.

2. Build a strong mobile product offering: Many reviewers suggest that GoCo should focus on developing a robust mobile product. This would enable employees to access and manage HR-related tasks conveniently from their smartphones, improving overall accessibility and user experience.

3. Partner with a knowledgeable broker for setup and management: Several users advise small businesses to partner with a knowledgeable broker while setting up and managing GoCo portals. This helps ensure efficient implementation and utilization of the platform's features, maximizing its benefits for HR management.

Overall, users highly recommend GoCo for its ease of use, convenience for employees, time-saving capabilities, and ability to automate HR processes effectively. They also praise its simple interface, dedication to improving the employer/employee experience, and emphasize giving GoCo a try as employees are likely to love it.